An older lady calls the hospital and says, "Hello, dahling, I'd like to talk with the person who gives the informaiton regarding your patients. I want to know if the patient is getting better, or doing like expected, or is getting worse. And will she be home for the holidays?"
The woman is transferred to Patient Information and asked, "What is the patient's name and room number?" The woman says, "Shoore, dahling! She's Sarah Jones, in room 302."